Microsoft Teams Academy - Phone

Welcome to the Phone bucket in the Teams Academy. Here we will dig into all things related to Teams Phone, which is a lot! Direct routing, calling plans, operator connect, and all the fun stuff that entails: networking, migration, Session Border Controllers, voice policies/routing, E164, SIP, CODECS, 911, and the list goes on and on!

In this session we look at the migration process from Skype for Business Server to Teams with Direct routing for voice. We'll cover migration concepts, Session Border Controller topology, and the staging, migration, and cutover process to enable users on Teams with Direct Routing. more »

In this session we cover calling plans and direct routing with Teams Phone. We will cover the Phone features that apply to all options, how direct routing works as well as network considerations and traffic flow. more »

In this session we cover what dynamic emergency calling is, how Teams Phone supports this through trusted IPs, the location information service (LIS), how emergency policies work and are applied. more »

In this session we will cover what Direct Routing is with Teams Phone, and how it fits into the overall Teams Phone picture, as well as planning, routing, optimizing media, and emergency calling. more »

In this session we cover all the elements of Teams Phone Direct routing, including Session Border Controllers (SBC), Voice Routing policies, dial plans, translation of phone numbers, and how the entire call flow works with Direct Routing. more »