Microsoft Teams Academy - Management

Welcome to the Management bucket in the Teams Academy. Here we will dig into all things related to Teams foundations, Administration, and Operations. Things like how teams leverages Exchange/SharePoint/Azure, provisioning, policies, group assignments, RBAC, Call Quality Dashboard and analytics, Admin tools, and more!

In this session we introduce you to managing and configuring teams, as well as the day-to-day support lifecycle of Teams. more »
In this session we cover Troubleshooting Teams Phone with Call Quality Dashboard and Analytics. We'll cover how to navigate the dashboard, the elements and concepts of reporting, and how to use Call Analytics to narrow in on individual users Phone experience. more »
In this session we cover the updated Teams Admin Center and how to navigate to the different portions of Teams configuration. more »
In this session we cove the architecture of Teams, how it leverages Azure AD, what are Office 365 groups and how they are integral to Teams, and how Teams leverages and integrates with SharePoint online, OneDrive for Business, and Exchange Online. more »
In this session we cover all the elements of Teams Phone Direct routing, including Session Border Controllers (SBC), Voice Routing policies, dial plans, translation of phone numbers, and how the entire call flow works with Direct Routing. more »