Learning Plan Resources for Dynamics 365 Customer Insights

Customer Insights

Below you will find content to assist in upskilling on Dynamics 365 Customer Insights. Content is broken down as follows:

  • Fundamentals, Associate, Expert, Specialist: content categorized in increase levels of complexity
  • Certifications: relevant Microsoft exams or certifications
  • Community resources: user groups, events, blogs

Additionally, some content may be marked with one or more icons:

  • ’$’ to indicate paid content
  • ‘3rd Party’ to indicate 3rd party content (not created by Microsoft)

TIP: Open resources below in a separate browser tab to remain on this Learning Plan page - Right-Click on link and open in new tab.

Fundamentals

Associate

Expert

What training the CI FastTrack team recommends taking?

Below are some of their favorites!

Certifications

Community Resources

Practice Maturity Model

  • Coming Soon