D365 Business Central Presales Academy - Power Virtual Agents

Explore Business Central integrated with Power Virtual Agents, Microsoft Teams and Power Automate. The scenario is based on a customer onboarding process.

These two videos provide pre-sales engineers guidance on how to demonstrate and configure the integrated experience betweeen Business Central and Power Virtual Agents, Microsoft Teams and Power Automate.

HOW TO CONFIGURE - Integrating Power Virtual Agents and Business Central
This video guides you through the prerequisites to integrate Business Central with PVA, Power Automate and Microsoft Teams.

HOW TO DEMO - Integrating Power Virtual Agents and Business Central
Business Central integrates with PVA, Power Automate and Microsoft Teams.

Power Virtual Agents lets you create powerful AI-powered chatbots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations. The virtual agents can be built in the native application or embedded in Microsoft Teams.

Supporting Resources for these sessions